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Frequently asked questions
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How long does shipping take?
1–2 business days to dispatch, then 2–5 days standard or 1–2 days express, Australia-wide.
Can I return something?
Yes — 30 days, unused, original packaging. Faulty items are replaced or refunded under Australian Consumer Law regardless.
Do you ship internationally?
New Zealand yes; elsewhere on request.
Is Afterpay available?
Yes, along with PayPal, Shop Pay, Apple Pay and cards.
Where are products made?
Europe and Australia; every product meets AS/NZS ISO 8124 safety standards.
Gift wrapping?
Yes — free, with a handwritten card. Add a note at checkout.